Fake websites and social media pages are pretending to be American Tourister. They copy our logo, product photos and prices, take payment and never deliver, or use the payment to steal card and M-Pesa details. Please take a moment to check you are buying from us.

Our official channels in Kenya

American Tourister products in Kenya are sold by Sensations Ltd, the authorised retailer of American Tourister. You can buy from us safely through:

How to spot a fake

  • The web address is slightly different. Extra words (“sale”, “outlet”, “kenya-shop”), a different ending (.com, .shop, .store) or a small misspelling.
  • You are asked to pay to a personal M-Pesa number or by bank transfer. On our website you pay only at checkout through our secure payment page, or on delivery. Our staff will never ask you to send money to a personal number.
  • The price looks too good to be true. Very deep discounts on new styles, especially with a countdown pushing you to pay now.
  • There is no physical address or working phone number. We list our stores and our customer care line, and you can call or visit us.
  • The social media page is new or has few followers. Fake pages often run paid ads, copy our photos, and only reply by private message.
  • Spelling and grammar mistakes, or a design that looks rushed.

If you think you have found a fake site or been scammed

  1. Do not pay, and do not share your M-Pesa PIN, card number or one-time passwords.
  2. Contact us on WhatsApp +254 792 688 376 or americantourister@salute.co.ke to check whether a page or seller is genuine.
  3. If you paid by M-Pesa, forward the fraudster’s number or message to 333 (Safaricom’s fraud line). If you paid by card, call your bank immediately.
  4. Report the matter to the police: call 999 or 911.

Please note

Sensations Ltd cannot be responsible for purchases made through websites, pages or sellers that are not listed above. Genuine American Tourister products bought from us carry the American Tourister warranty.